Copyright & DMCA Policy

Education Labs AI respects the intellectual property rights of others and expects everyone who uses Education Labs AI to do the same. We respond to notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”), and we terminate the accounts of repeat infringers.

This is particularly relevant to educational material. Past papers, mark schemes, textbook extracts, diagrams and photographs are usually protected by copyright and owned by an examination board, publisher or photographer. Instructors must hold permission for every third-party element they upload — see the Instructor & Tutor Agreement.

Send all copyright notices to our designated contact:

Email is the fastest and preferred route. Notices sent to any other address may be delayed.

To be effective under 17 U.S.C. § 512(c)(3), your written notice must include substantially all of the following:

• A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed — or, if multiple works are covered by a single notice, a representative list of them.
• Identification of the material that is claimed to be infringing and that is to be removed, with enough detail for us to locate it — a direct URL to the course, lesson, review or page is best.
• Your contact information: name, postal address, telephone number and email address.
• A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the copyright owner or are authorised to act on the owner’s behalf.

• We review the notice for completeness. If it is incomplete, we will tell you what is missing.
• If it is valid, we expeditiously remove or disable access to the material identified.
• We notify the user who posted it, provide a copy of the notice, and explain how to submit a counter-notice.
• We record the notice against that user’s account for the purposes of our repeat-infringer policy.
• Where content is removed from a paid course, affected learners may be entitled to a refund under our Refund & Cancellation Policy.

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to support@educationlabsai.com containing substantially all of the following, as required by 17 U.S.C. § 512(g)(3):

• Your physical or electronic signature.
• Identification of the material that was removed and the location at which it appeared before removal.
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, postal address and telephone number.
• A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located — or, if your address is outside the United States, of any judicial district in which Education Labs AI may be found — and that you will accept service of process from the person who submitted the original notice or their agent.

If we receive a valid counter-notice, we will forward it to the original complainant. Unless they notify us within 10 business days that they have filed a court action seeking to restrain the allegedly infringing activity, we may restore the material in 10 to 14 business days.

In accordance with 17 U.S.C. § 512(i), we terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We generally treat three separate valid notices against a user as establishing repeat infringement, but we may terminate an account after fewer — including after a single notice — where the infringement is flagrant, commercial in scale, or accompanied by other breaches of our Terms of Service. Counter-noticed claims that are withdrawn or resolved in the user’s favour do not count.

For complaints about trademarks, publicity rights, defamation, privacy or other non-copyright issues, email support@educationlabsai.com with a clear description of the right you hold, the material concerned and its location, and why you believe it is unlawful. Non-copyright complaints follow a similar review process but are not governed by the DMCA timetable.

The procedure above is available to rights holders wherever they are located. If you are in the UK or EU and prefer to rely on local notice-and-takedown provisions, send the same information and say which law you are relying on. We will act on any sufficiently detailed and substantiated notice, whichever legal basis it is brought under.