Accessibility Statement

Education Labs AI is committed to making Education Labs AI usable by everyone, including people with disabilities. Education should not be harder to reach because of how a website is built.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard referenced by the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, the European Accessibility Act and the UK Equality Act 2010.

Education Labs AI is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that most of the content meets the standard, but some parts do not yet. We are working on the gaps listed in Section 4.

We assess accessibility through a combination of automated testing, manual keyboard and screen reader checks, and feedback from users. This statement reflects our own evaluation; it has not been verified by an independent third-party audit.

• Semantic HTML structure with meaningful headings, landmarks and lists, so screen readers can navigate pages predictably.
• Keyboard access to interactive controls, with visible focus indicators.
• Text alternatives for meaningful images, and decorative images marked so assistive technology skips them.
• Form fields with associated labels, and errors announced in text rather than by colour alone.
• Colour contrast checked against the WCAG AA thresholds, and information never conveyed by colour alone.
• Layouts that reflow on small screens and remain usable when text is enlarged up to 200%.
• Accessible names on icon-only buttons and links.
• Data tables with proper header cells so their structure is announced correctly.

We are aware of the following gaps and are working to address them:

• Video captions. Not every course video currently has accurate captions or a transcript. Captions depend in part on instructors supplying them, and we are improving our guidance and tooling. If you need a caption or transcript for a specific lesson, contact us and we will prioritise it.
• Audio description. Videos that convey information visually — a diagram drawn on screen, for example — may not have audio description.
• Third-party components. Video playback, live classes and bot protection are provided by third parties whose accessibility we do not fully control. We choose providers with accessibility support and raise issues with them, but their conformance is theirs to state.
• Instructor-authored content. Material uploaded by instructors — slides, PDFs, images — may not always meet the standard. We give instructors guidance and will remediate specific documents on request.
• Mathematical and scientific notation. Some formulae may not be announced ideally by every screen reader.

Email support@educationlabsai.com with the subject line “ACCESSIBILITY”. It helps if you include:

• the page address where you had the problem;
• what you were trying to do;
• what happened, and what you expected;
• the browser, operating system and any assistive technology you were using.

We aim to acknowledge accessibility reports within 3 business days and to give you a substantive response, including a timescale for a fix or an alternative way to get what you need, within 10 business days.

If our response does not resolve the problem, reply and ask for it to be escalated; a different member of our team will review it. You also retain the right to raise the matter with an appropriate regulator or enforcement body in your jurisdiction — in the United States the Department of Justice Civil Rights Division, and in the UK the Equality Advisory and Support Service. We would rather fix the problem ourselves first, and we will engage constructively either way.

Accessibility is not a one-off project. We include accessibility in the review of new features, act on the reports we receive, and revisit this statement as the platform changes. The “Last updated” date at the top reflects the most recent review.